My Skurt experienced an incident, accident, or is stolen!

For emergency situations, call 911 immediately. Wait with the Vehicle until the police have completed their investigation and request a copy of the police report. Having a police report is your best defense during an insurance investigation. If the police will not come to the scene, be sure to ask them why and let us know their reason. You will also need send documentation about the incident via email to

For non-emergency situations, please report the incident via email to

Unfortunately your Skurt membership will be suspended until we obtain all of the details about the accident. For insurance purposes, we have to complete a thorough investigation, but you will be notified as soon as your account is reinstated. You can always email if you have any questions.

If your Vehicle is stolen while in your possession you must file a report with the local police department within 24 hours of the theft. You will be held liable for the rental charges up to and until you provide sufficient evidence (as determined by Skurt, in its sole discretion) to Skurt, that you reported the vehicle stolen. Upon notice to Skurt that a vehicle has been stolen, Skurt will conduct an investigation regarding the theft. Upon investigation, if Skurt determines that you failed to exercise ordinary care while in possession of the vehicle, you may be held liable for fair market value of the vehicle.


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