Sample Rental Agreement




Vehicle Rental Agreement – Face Page


Vehicle and Provider Information

Vehicle(s) Make/Model: (“Vehicle”)


Fuel In:


Vehicle(s) VIN:


Fuel Out:


Vehicle Owner: (“Provider”)



Rental Logistics

Rental Pick-up Time:


Vehicle Return Time:


Vehicle Return Location:


Renter’s Information

Full Name (First, Middle, Last):

__________________________________________ (“You”)


Current Address (Street, City, State, Zip Code):






Cell: ________________________

Home: ______________________



E-mail Address:


Driver’s License:

No.: _____________________________________

Issued by (State): __________________________

Expiration Date: ___________________________


Date of Birth:


Automobile Insurance:

Name of Automobile Insurance Company: ______________________

Name and Phone Number of Automobile Insurance Agent: ________________________

Policy Number: ______________________


Additional Driver Information

Full Name (First, Middle, Last):



Current Address (Street, City, State, Zip Code):






Cell: ________________________

Home: ______________________



E-mail Address:


Driver’s License:

No.: ______________________________________

Issued by (State): __________________________

Expiration Date: ___________________________


Date of Birth:


Automobile Insurance:

Name of Automobile Insurance Company: ______________________

Name and Phone Number of Automobile Insurance Agent: ________________________

Policy Number: ______________________

Optional Collision Damage Waiver

You may accept or decline Optional Collision Damage Waiver (“CDW”). By initialing to either accept or decline CDW below You acknowledge that You have been verbally advised that CDW may be duplicative of coverage that You have under your own policy of motor vehicle insurance.

[______] By initialing here, You decline CDW and You agree to be responsible for all damage to or loss of the Vehicle up to the limits prescribed by California law.

[______] By initialing here, You accept CDW, and acknowledge that You have been verbally advised that CDW is optional and may be duplicative of coverage maintained under Your own policy of motor vehicle insurance. Subject to the restrictions set forth in the notice immediately below, the Provider waives Your responsibility for damage or loss to the Vehicle.



You are responsible for all collision damage to the Vehicle even if someone else caused it or the cause is unknown. You are responsible for the cost of repair up to the value of the vehicle, and towing, storage, and impound fees. if you elect to accept cdw, subject to the actions that invalidate cdw listed below, THE PROVIDER AGREES to waive the right to collect from you for damage or loss to the vehicle. CDW is optional; you are not required to accept CDW in order to rent a vehicle. cdw is not insurance. CDW may be duplicative of insurance you already have. Your own insurance, or the issuer of the credit card you use to pay for the vehicle rental transaction, may cover all or part of your financial responsibility for the Vehicle. You should check with your insurance company, or credit card issuer, to find out about your coverage and the amount of the deductible, if any, for which you may be liable. Further, if you use a credit card that provides coverage for your potential liability, you should check with the issuer to determine if you must first exhaust the coverage limits of your own insurance before the credit card coverage applies.


CDW is not effective under any of the following circumstances: (1) if the damage or loss results from your: (a) intentional, willful, wanton, or reckless conduct, (b) operation of the vehicle under the influence of drugs or alcohol in violation of Section 23152 of the California Vehicle Code, (c) use of the vehicle to tow or push anything, (d) operation of the vehicle on an unpaved road if the damage or loss is a direct result of the road or driving conditions, (e) your provision of fraudulent information or false information where the vehicle would not have been rented to you if you had provided true information, or (2) if the vehicle is: (a) used for commercial hire, (b) used in connection with conduct that could be properly charged as a felony, (c) involved in a speed test or contest or in driver training activity, (d) operated by a person other than you or another driver authorized under this Agreement, or (e) operated outside the United States, (F) USED IN A MANNER/LOCATION NOT AUTHORIZED BY THIS AGREEMENT . CDW DOES NOT COVER LOSS DUE TO THEFT.


The cost of optional COLLISION damage waiver is $9 PER Day.



Optional Insurance Products:

Combined Supplemental Liability Insurance and Renter’s Liability Protection

You may purchase the following liability protection:

The Renter’s Liability Protection (RLP) combined insurance product (the “RLP Product”) may provide coverage that duplicates coverage provided by your personal automobile liability policy or by another source of coverage. PROVIDER IS not qualified to evaluate the extent of your existing auto liability coverage. The RLP Product IS provided under individual policies issued to you, or issued to you under a group or master policy issued to the provider by an insurer authorized to transact the applicable insurance business in the State of California. THE FOLLOWING IS A SUMMARY ONLY AND IS SUBJECT TO ALL PROVISIONS, LIMITATIONS, EXCEPTIONS AND EXCLUSIONS OF THE RLP POLICIES WHICH HAVE BEEN OFFERED TO YOU.


RLP Exclusions:

For all exclusions, see the RLP policies. Some of the losses and damage that the RLP Product does not cover are:

(a) Loss arising out of an accident which occurs while You are under the influence of alcohol or drugs, or other substances unless prescribed by a physician;

(b) Loss arising out of bodily injury or property damage sustained by You or any of Your relatives or family members who reside in the Your household;

(c) Loss arising out of the operation of Vehicle by anyone other than You;

(d) Liability arising out of or benefits payable under any uninsured or underinsured motorist law, in any state;

(e) Liability arising out of or benefits payable under any first party benefit law, medical payments, no‑fault or any similar law to the foregoing, in any state;

(f) Bodily injury to an employee or the spouse, child, parent, brother or sister of that employee, arising out of and in the course of employment by You;

(g) Property damage to property transported or in the care, custody or control of You;

(h) Damage to Vehicle;

(i) Liability arising out of the use of Vehicle, which was obtained based on false, misleading or fraudulent information;

(j) Loss arising out of the use of Vehicle when such use is otherwise in violation of the terms and condi­tions of this Agreement;

(k) Losses arising out of liability assumed by You under any contract or agreement;

(l) Losses arising out of any obligation for which You or Your insurer may be held liable under any workmen’s compensation, unemployment compensation or disability benefits law, or under any similar law;

(m) Losses arising out of bodily injury to an employee of You arising out of and in the course of the employee’s employment by You;

(n) Property damage to property transported or in the care, custody or control of You;

(o) Bodily injury or property damage caused intentionally by or at the direction of You; and

(p) Punitive or exemplary damages.


Report RLP Claims to:
[             ]

Address:  [           ]





[______] By initialing here, You  acknowledge You have been verbally advised that the purchase of optional insurance products is not required to rent the Vehicle and that (i) optional insurance products may provide coverage that duplicates coverage provided by Your personal automobile liability policy or by another source of coverage; (ii) Provider is not qualified to evaluate the extent of Your existing auto liability coverage; and (iii) optional insurance products are provided under individual policies issued to You, or issued to You under a group or master policy issued to the Provider by an insurer authorized to transact the applicable insurance business in the State of California.

The RLP Product provides You with minimum financial responsibility limits as outlined in the applicable motor vehicle financial responsibility laws of the state of California. The RLP Product will apply to third party accident claims that result from bodily injury, including death, and property damage that arise from the use or operation of Vehicle as permitted in this Agreement. The RLP Product is available for an additional charge. The RLP Product does not cover all risks. There may be exclusions. The purchase of the RLP Product is not required in order to rent a vehicle. By initialing below You accept the RLP Product in accordance with the attached Vehicle Rental Terms and Conditions, a copy of which You acknowledge has been received by You..

X_____ [Initials]

Renter’s Signature

“You” or “Your” means the person identified as the Renter or an Authorized Driver on Face Page.  All persons referred to as “You” or “Your” are jointly and severally bound by this Agreement.


By signing below, You, as renter of the Vehicle described above, agree to all of the terms and conditions of this Vehicle Rental Agreement comprising this Face Page, the attached Vehicle Rental Terms and Conditions and the Additional Terms in Exhibit A.




Vehicle Rental Agreement – Vehicle Rental Terms and Conditions


1.              Agreement to Rent a Vehicle. This is an agreement to rent a Vehicle from Provider.

2.              Definitions.  Capitalized terms used in this Agreement have the meanings set out on Face Page and below:

Agreement” means Face Page, these Vehicle Rental Agreement Terms and Conditions and the Additional Terms attached as Exhibit A.


Authorized Driver” means any additional driver of the Vehicle or other person listed on Face Page of this Agreement or any additional pages, which may include you, Your spouse, Your employer and co-worker if engaged in business activity with You while using the Vehicle.


CDW” means Collision Damage Waiver.


Lost Revenue” means a reasonable estimate of all revenue loss because of damage to or loss of the Vehicle.


Face Page” means pages 1 through 5 of this Agreement.


Provider” means the owner of the Vehicle named on the Face Page.


Rental” means Your renting of the Vehicle from Provider under the terms of this Agreement.


Rental Period” means the time between the Vehicle Pick-up Time and the Vehicle Return Time (as described on Face Page).


Vehicle” means the automobile or truck identified on Face Page and any vehicle Provider may substitute for it, and all its tires, tools, accessories, equipment, keys and vehicle documents.


Vehicle License Fee” means Provider’s good faith estimate of the average per day per vehicle portion of Provider’s total annual vehicle licensing, titling, and registration costs, and any other fees as permitted in California Civil Code § 1936 including any charges imposed by a governmental entity that a renter must pay to hire or lease the vehicle for the period of time to which the rental rate applies, a customer facility charge, airport concession fee, tourism commission assessment, vehicle license recovery fee, or other government imposed taxes or fees.


You” or “Your” means the person identified as the Renter or an Authorized Driver on Face Page.  All persons referred to as “You” or “Your” are jointly and severally bound by this Agreement.


3.              Driver Eligibility. The Vehicle may be driven only by You and any Authorized Driver who is named on Face Page and who has been instructed on the proper use of the Vehicle.  These are the only “authorized drivers” who may drive the Vehicle.  Operation by an unauthorized driver voids any and all coverages and waivers. You and each Authorized Driver agree and acknowledge that You are: (a) at least twenty-one (21) years old (although Provider may have a different age requirement for rental of certain vehicles); (b) have at least two (2) years’ driving experience; (c) have no major violations or alcohol/drug related incidents in the past three years; (d) have no more than two violations or accidents combined in the past three years; (e) have been licensed to drive for at least two years and be in possession of a valid driver’s license (you may be required to provide a copy of Your driver’s license when renting a vehicle); and (f) have a valid Visa, MasterCard, Discover, Diners Club, JCB, or American Express credit or charge card. By entering into this Agreement You agree to provide documentation to Provider at any time to confirm Your eligibility. If You have a foreign driver’s license, You will be required to supply additional documentation (including an English translation of such license) and deposit to confirm Your eligibility.

4.              Use Restriction. As a condition of Your being eligible to rent a Vehicle from Provider, You agree that You will operate the Vehicle in a safe and prudent manner, and that the Vehicle will not be used or operated as follows: (a) by anyone other than You or an Authorized Driver; (b) operation of the Vehicle under the influence of drugs or alcohol in violation of Section 23152 of the California Vehicle Code, (c) by anyone under the influence of any prescription or non-prescription drug for which driving during use is not recommended on the label, or by reasonable opinion of a pharmacist or doctor, or after You have consumed, vaporized, smoked, inhaled, or otherwise “used” any illegal, restricted, or controlled substances or drugs; (d) to propel or tow any trailer or other vehicle; (e) except in an emergency, upon other than paved public highways or paved or suitable graded private roads or driveways, or over bridges posted for a maximum weight of three (3) tons or less; (f) without making a reasonable effort to ensure that all occupants including You are wearing their seat belts; (g) for transporting groups, such as church groups, scout troops, athletic teams, etc.; (h) for transporting any property deemed hazardous by reason of being flammable, explosive, fissionable or corrosive, or any drugs or contraband material; (i) loaded beyond the manufacturer’s stated passenger capacity; (j) for carrying passengers other than in the interior or cab of the Vehicle; (k) for picking up or driving hitchhikers or persons unknown to You; (l) while operating devices that require one or both hands while driving, including but not limited to cell phones, mobile computers, or devices that allow texting, or without following any applicable local laws and regulations relating to mobile phone use; (m) while wearing any device that limits Your ability to hear, see, and otherwise judge driving conditions; (n) without following  all applicable laws governing headphone use in vehicles (which may differ by state); (o) for use as a for-hire vehicle, for commercial purposes, or for anything other than personal use; (p) driven or transported to Canada, Mexico, or any other destination outside of the United States; (q) driven or transported across state borders without prior approval from Provider; (r) transported by truck, train, aircraft, or vessel for any reason, (except for pre-approved short-distance ferry transportation); (s) to carry out a crime or participate in any other illegal activity; or (t) without obeying all applicable seat-belt laws.

5.              Rental, Indemnity and Warranties.  This is a contract for rental of the Vehicle from Provider. Provider may repossess the Vehicle at Your expense without notice to You if the Vehicle is abandoned or used in violation of law or this Agreement.  Subject to the terms of this Agreement, You agree to indemnify Provider including its officers, directors, employees and agents (the “Indemnified Parties”), defend the Indemnified Parties and hold the Indemnified Parties harmless from all claims, liability, costs and attorney fees the Indemnified Parties incur resulting from, or arising out of, this Rental and Your use of the Vehicle. Provider makes no warranties, express, implied or apparent, regarding the Vehicle, no warranty of merchantability and no warranty that the Vehicle is fit for a particular purpose.

6.              Condition and Return of Vehicle.  You must return the Vehicle to the Vehicle Return Location on the date and at the time specified on Face Page, in the same condition that You received it, except for ordinary wear. Service to the Vehicle or replacement of parts or accessories during the Rental must have Provider’s prior approval.  If You return the Vehicle more than two (2) hours after the Vehicle Return Time, You will be charged for an additional twenty-four (24) hour rental of the Vehicle. Warning: California Vehicle Code Section 10855 provides the following: “Whenever any person who has leased or rented a vehicle willfully and intentionally fails to return the vehicle to its owner within five (5) days after the lease or rental agreement has expired, that person shall be presumed to have embezzled the vehicle.”  Also, if You fail to return the Vehicle within forty-eight (48) hours after the Vehicle Return Date, You will be deemed to be in unlawful possession of the Vehicle and Provider may exercise all of its rights and remedies including the right to recover possession of the Vehicle.

7.              Responsibility for Damage or Loss; Reporting to Police.  You are responsible for all damage to or loss of the Vehicle caused by collision whether or not You are at fault.  You are responsible for missing equipment and the cost of repair or the actual retail value of the Vehicle on the date of the loss if the Vehicle is not repairable. You are responsible for the reimbursement of all Lost Revenue that may occur, at Provider or any agent of Provider’s sole discretion, if any damage or loss that occurs during the Rental Period prohibits Provider from renting the Vehicle to others while the Vehicle is being fixed, up to the maximum amount allowable under California Civil Code § 1936. You are responsible for Provider’s administrative expenses arising out of a Vehicle damage claim in accordance with California Civil Code § 1936.  You are responsible for all damage that occurs in connection with a theft of the vehicle. You are responsible for loss due to theft and all damage due to vandalism of the Vehicle if You fail to exercise ordinary care while in possession of the Vehicle. Allowing a person who is not an Authorized Driver to use the Vehicle is not an exercise of ordinary care, but a willful, and reckless act and is a breach of this agreement. You must report all accidents involving the Vehicle or theft of the Vehicle and vandalism to Provider within twenty-four (24) hours of occurrence, and to the police as soon as You discover them. As part of such accident report you must provide a written description of the accident and the insurance information of the other parties involved. You must make a reasonable effort to secure evidence from any available witnesses to the accident.

8.              Insurance.  You are responsible for all damage or loss You cause to others, subject to your own insurance coverage or any insurance coverage which You have purchased as described on Face Page and the exclusions described on Face Page.

9.              Charges and Costs.  You confirm that you will pay prior to, at or before the conclusion of this Rental, or on demand, all charges due under this Agreement, including the charges and fees shown on Face Page and Exhibit A as well as: (a) the Vehicle License Fee, (b) all expenses Provider incurs locating and recovering the Vehicle if You fail to return it or if Provider elects to repossess the Vehicle under the terms of this Agreement; (c) all costs including pre- and post-judgment attorney fees Provider incurs collecting payment from You or otherwise enforcing or defending its rights under this Agreement; and (d) a two percent (2%) per month late payment fee or the maximum amount allowed by law on all amounts past due. Provider may require payment of a deposit at the time of renting a Vehicle and may use Your deposit to pay any amounts owed under this Agreement.

10.           Your Property.  You release Provider and each of its directors, officers, managers, members, agents and employees from all claims for loss of, or damage to, Your personal property or that of any other person, that was received, handled or stored, or that was left or carried in or on the Vehicle or in any service vehicle or in Provider’s offices, whether or not the loss or damage was caused by Provider’s negligence or was otherwise Provider’s responsibility.

11.           Limitation on Liability. Unless prohibited by law, You release provider and ITS directors, officers, MANAGERS, MEMBERS, AGENTS AND employees from any liability for consequential, special or punitive damages in connection with this rental or the reservation of a vehicle. 

12.           GPS Vehicle Tracking.  You acknowledge and agree that the Vehicle may be equipped with GPS tracking systems and that Provider, third party operators of the GPS system or affiliates of such third parties may all have access to the location of the Vehicle or access to other information supplied by the GPS system. You acknowledge and agree that You do not have any expectation of location privacy, route privacy or speed privacy while using the Vehicle.

13.           Breach of Agreement.  The acts listed in Paragraph 4 above are prohibited uses of the Vehicle and breaches of this Agreement. You waive all recourse against Provider for any criminal reports or prosecutions that Provider take against You that arise out of Your breach of this Agreement.

14.           Entire Agreement; Modifications.  The agreement between You and Provider comprises these Vehicle Rental Terms and Conditions, Face Page and the Additional Terms in Exhibit A. Unless otherwise explicitly stated herein, no part of this Agreement can be waived or modified except by a writing that Provider and You have signed.  If You wish to extend the Rental Period, You must return the Vehicle to Provider for inspection and written amendment of the return date. Following an extension, if You fail to be physically present at the end of the Rental period for the inspection and/or fail to sign the written amendment, You hereby agree to the unilateral modification by Provider, of the Rental Return Time listed on the Face Page and agree to be bound by the terms and conditions of this Agreement up to the Rental Return Time, as amended, listed on the Face Page. In addition, If You fail to be physically present at the end of the Rental period for the inspection and to sign the written amendment, You hereby agree to waive your right to dispute any charges for damages found by Provider at the end of Your Rental Period. This Agreement constitutes the entire agreement between You and Provider.  All prior representations and agreements between You and Provider regarding this rental are void.

15.           Miscellaneous.  A waiver by either You or Provider of any breach of this Agreement is not a waiver of any additional breach or waiver of the performance of Your or Provider’s obligations under this Agreement.  Provider’s acceptance of payment from You or Provider’s failure, refusal or neglect to exercise any of its rights under this Agreement does not constitute a waiver of any other provision of this Agreement.  If any provision of this Agreement is deemed void or unenforceable, the remaining provisions shall be valid and enforceable.

16.           Governing Law. This Agreement will be governed by, and construed in accordance with, the substantive laws of the State of California without reference or regard to the conflicts of law rules thereof.

17.           Electronic Document and Signature. You (i) consent to receive communications from Provider in electronic form; and (ii) agree that all terms and conditions, agreements, notices, disclosures and any other communications that Provider provides to You electronically satisfy any legal requirement that such communications would satisfy if they were in a print-on-paper writing. By selecting the “I Accept” button or signing Your name, You are signing this Agreement electronically, and either constitutes Your signature (“E-Signature”), acceptance and agreement as if this Agreement were actually signed by You in writing.  By selecting “I Accept,” You consent to be legally bound by this Agreement’s terms and conditions, and You agree that Your electronic signature is the legal equivalent of Your manual signature on this Agreement. You also agree that no certification, authority or other third party verification is necessary to validate Your E-Signature and that the lack of such certification or third party verification will not in any way affect the enforceability of Your E-Signature or any resulting contract between You and Us.

18.           Mandatory Arbitration. Any “Dispute” between You and Provider (Collectively, “Parties”) shall be resolved by a neutral, binding arbitration, and not by a court.  This procedure applies to any dispute defined herein, the agreement to arbitrate or the arbitrability of any issue.  The only matter that shall be determined by a court, if necessary, shall be the Parties’ waiver to bring or participate in a class action.  This arbitration clause applies to the Parties, their respective employees or agents. Parties agree to submit all Disputes to arbitration in accordance with the provisions set forth below and understand that:

  1. DISPUTE: “Dispute” means any action, claim, or controversy of any kind arising out of, in connection with or related to the Parties’ transaction(s), relationship or conduct.  “Dispute” included without limitation: claims under federal or state consumer protection laws, tort or contract, statues or common law, at law or in equity, counterclaims, cross-claims, third party claims, or interpleaders.
  2. FACTS ABOUT ARBITRATION: Arbitration is a private and less formal process in which a neutral arbitrator decides a dispute instead of a judge or jury.  Each side has an opportunity to present some evidence to the arbitrator.  A Party’s ability to discover things may be limited. Other rights Parties might have in court might not be available in arbitration.  An arbitrator issues an award which a court may then enforce like a court judgment.  Courts rarely overturn an arbitrator’s award.  
  3. RULES: To initiate arbitration, a party shall give written notice to the other(s) of any Dispute by certified mail, return receipt requested.  The Notice shall state the nature and factual basis of the Dispute, the names and addresses of all other Parties, the amount in dispute and specific relief requested.  The responding Party may answer and set forth any counterclaims.  The arbitration will be conducted by one neutral impartial arbitrator mutually agreed upon by the Parties.  The arbitrator shall be any attorney or retired judgment.  If the Parties cannot agree on an arbitrator, an arbitrator may be appointed by a court pursuant to the Federal Arbitration Act (9 U.S.C. § 1, et seq.).  The arbitrator may conduct all necessary preliminary proceedings, provide for the exchange of information and/or discovery, and set the time, date and place of any hearing, after consultation with the Parties.  The award shall be issued within 30 days after the hearing is completed.
  4. STANDARDS AND LAW: The transaction(s) of the Parties involves interstate commerce and this arbitration agreement is governed by the Federal Arbitration Act, 9 U.S.C. Section 1 through 16 (“FAA”).  The arbitrator shall strictly apply applicable substantive law and statutes of limitation consistent with the FAA and honor recognized claims of privilege.
  5. JURY TRIAL WAIVER: The Parties agree to give up their rights to a trial by a jury.
  6. CLASS ACTION WAIVER: The Parties agree to give up any right to bring a class action lawsuit or class arbitration, or to participate in either as a claimant.  The Parties agree to give up any right to consolidate or join any arbitration proceeding with the arbitration of others.
  7. PUNITIVE DAMAGE WAIVER:  The Parties waive any right to seek or recover punitive damages.  No arbitrator shall have the power or authority to award punitive damages.
  8. FEES AND COSTS:  The parties will split all costs of arbitration on a 50%-50% basis.  If a party fails to advance its portion of the arbitration costs or fees, any other party may advance those fees or costs without prejudice to the right to recoup the amount advanced as a prevailing party.
  9. EXCEPTIONS: The Parties agree that this arbitration agreement is not applicable to “Small Claims” meaning those claims that can be filed in an appropriate small claims court.


Exhibit A

Vehicle Rental Agreement – Additional Terms

Vehicle Selection: Any vehicles that You select to rent are representative only and do not indicate the type of vehicle You will receive. Even if You select a specific type of vehicle, You may be allocated a vehicle of a different type, which is not substantially smaller than and seats no fewer persons than the vehicle of Your original choosing. You will be issued a refund if You receive a vehicle priced lower than Your original booking at the time of the booking.

Optional Features: If You request optional features such as four wheel drive, the cost of these features will be refunded if they are not available on Your vehicle. Availability of these features is not guaranteed.

Rates and Quotes: Vehicle rental rates vary considerably from location to location and from time to time, and they change very frequently. Unless it is provided in connection with certain types of reservations, a rate quote You receive is merely indicative of the rates then being offered and creates neither legal rights nor practical expectations of vehicle availability or the continued applicability of the quoted rate.

Reasonable Care: You must drive and park with reasonable care, keep the Vehicle clean, and return it on time.

No Smoking: No smoking is allowed in or directly around any Vehicle. You will be assessed a Cleaning Fee of $300 if You or any other individual violates this policy with the Vehicle.

Pets and Cleaning: Unless You specifically request and Provider approves in advance, transporting pets or other animals in a Vehicle is prohibited. You must leave the Vehicle in a clean condition and remove any trash from the Vehicle prior to returning it. You may be assessed a cleaning fee of $300 if You violate this policy.

Gas: You must return the Vehicle with the same amount of gas in the tank as there was at the start of the Rental. If the gas is not filled back to the level present at the beginning of the Rental, You will be subject to the local market refueling cost of the Vehicle as estimated by Provider.

Add-Ons: You are responsible to maintain all equipment in the Vehicle in good condition. If You return such equipment damaged or fail to return it, You will be charged fees for such damage or return, including the following fees: GPS: $200, Car seat: $100, FasTrak or other toll transponder: $75.

Authorized Drivers: Only You or a pre-approved Authorized Driver may drive or operate the Vehicle during the Rental Period. If an unauthorized individual operates the Vehicle during the Rental Period, all insurance coverage furnished to you by Provider, including purchased coverage, will be void, and You may be charged an unauthorized driver fee of up to $250.

Documentation of Pre-existing Damage: Before driving the Vehicles, Provider may inspect the Vehicle and take photos of any pre-existing damage. Nevertheless, it is ultimately Your responsibility to confirm that all pre-existing damage is noted, including any non-functional features or components of the Vehicle. You may be liable for any damage that is not documented before driving the Vehicle.

Parking Tickets and Traffic Violations: You agree to be solely liable for parking tickets, traffic citations, and other violations that occur during the Rental, and all fees resulting from such violations, even if You are not driving. It is solely Your responsibility to pay these fees in a timely manner and to comply with all legal obligations that arise from such violations. If You do not pay the tickets or fees, Provider will charge You for the amount of the ticket plus a $25 administrative fee to pay for the ticket.

Tolls: You are solely responsible for paying all tolls, and fines resulting from improperly paid tolls, incurred during the Rental. In some markets, Provider will install its own toll-paying device in the Vehicle for the duration of the Rental, in which case You agree to reimburse the Provider for the full amount of the charges on the device during Your Rental. In markets where Provider does not install a toll-paying device in the Vehicle, You will be held responsible for any toll invoices or tickets incurred during Your Rental and any penalties associated with them.

Towing and Breakdowns: Roadside assistance may be provided for accidents and breakdowns that occur during a Rental. If You request roadside assistance and it is determined that you have caused the issue requiring such assistance, the roadside assistance and towing charges will be your sole responsibility.

Driving Safety: If You believe that a Vehicle is unsafe to drive due to an “easily” correctable problem (as determined solely by Provider), for example, a flat tire, Provider will work with You to remedy this issue quickly. If You remain uncomfortable with the Vehicle after a fix is performed by a certified, licensed mechanic, You may return the Vehicle to the original pickup location to exchange vehicles, based on availability. Provider, however, is under absolutely no obligation to arrange for a different vehicle to be provided to You and under no circumstances will Provider have an alternate vehicle brought to you.

Maintenance: You are responsible for reporting to Provider immediately any serious issues, including a Check Engine Light, as soon as they occur. You should discontinue driving immediately if You notice a serious issue and contact Provider, who will arrange an alternate vehicle for Your use.

Stickers and Car Modification: You may not place stickers, signs, symbols, or other devices, modifications, advertisements or publicity materials on the interior or exterior of the Vehicle.

Maintenance and Repairs: You are not responsible for routine maintenance and repairs of the Vehicle You may be held liable for the repair cost of all other repairs or damage to the car during the Rental, and must follow the reporting, claims processing, and repair procedure set forth below for all such damage.

Extensions: You may call Provider to see if the Vehicle is available from Provider for an extended time period. If You wish to extend the Rental and the Vehicle is available, You will be assessed any additional charges for the new Rental days based on current market pricing, with a minimum of one extra day worth of charges. Your original price is not the prevailing price if You wish to extend; You will inquire s to the prevailing price that will apply to any extension. If an extension is not available, the Vehicle must be returned at the original return time.

Cancellations and Changes: Changes to a Rental length or time period can be made any time until the scheduled pick up time with no fee except any price difference as calculated by current prices at the time of the change (no refund will be issued for difference in price if the Rental is changed within 24 hours of Rental start). After the scheduled pick up time, changes are no longer permitted and if the Vehicle is not picked up, the value of the booking is lost. No refund will be issued if You are not able to pick up Your Vehicle due to Your failure to meet the requirements that are provided to You and that all renters must meet to be eligible to rent a vehicle from Provider.

Returns: You are ultimately responsible for returning the Vehicle to the designated location and will be charged significant penalty fees if You do not comply. These charges often exceed $1,000.

One Way Rentals: One way Rentals (picking up at one location and returning at another) are not permitted.

No Shows: A No Show is defined as failing to arrive within thirty minutes of Your scheduled pickup time, or, if You have provided valid flight information (air carrier and flight number), failing to arrive within one hour of the at-gate arrival of that flight. A “No Show” will result in Your reservation being cancelled and does not entitle You to a refund. If You wish to rebook, there is no guarantee that Your originally quoted rate will be available.

Responsibility: You hereby agree that Provider and its directors, officers, employees, affiliates, subcontractors and operating units are not responsible for consequential damages should any of them fail to meet their obligations in connection with a Rental transaction. Similarly, You are not responsible for consequential damages should You fail to meet Your obligations in connection with the transaction.

Impound: If the Vehicle is impounded during Your Rental, You will be fully responsible for any towing and storage fees that arise as a result of the impound, unless the impound was caused by an issue completely outside of Your control (such as the registration being expired). It will be Your responsibility to assist Provider in retrieving the Vehicle, or to do it yourself, if it is possible.

Payments for Damage and Accidents: If you choose not to purchase CDW, or if you invalidate CDW you purchased, and you cause damage to a Vehicle, Your credit card on file may be charged for the entire amount of the damage repair cost. You also agree to be held responsible for any reasonable administrative fees, as well as rental car costs while the Vehicle is being repaired.

Cooperation with Loss Investigation: If the Vehicle is damaged in any way or involved in a collision or accident, you agree to fully cooperate in any loss investigation that Provider may choose to conduct.


























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