How can I get additional information or resolve account eligibility issues? Admin June 05, 2016 22:23 Updated Follow If you’d like to request additional information or resolve an account eligibility issue, fill out our account resolution form here and a member of our trust and safety team will get back to you. Related articles Why wasn't my account verified? If my account isn't verified or doesn't meet the membership eligibility requirements, will I get a refund? Terms of Service Getting your Skurt How long does verification take? Comments 0 comments Article is closed for comments.